Testimonials on this page, are granted by
our customers.
(Please note some of our
testimonials have been copied by other billiard sites and used without approval)
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Norm
Thank you so very much for
going the extra mile in working with a shipper who damaged our purchase,
and sending us the
reimbursement. Your follow up was above and beyond what one would
expect.
Kara H January 2010
Norm,
Thank you so much.
I really do appreciate all of your cooperation in this manner. If we need
any thing
else I would not hesitate to use your
business again. In this day, it is so refreshing to work with
someone
who obviously knows the true meaning
of customer service. Again, thank you!
Sincerely, Michelle
March 2009
Norm,
I just wanted to say thank you for all your e-mail support. I was real
skeptical about doing the pool table over myself. But with your e-mail
encouraging me, I decided to give it a try. And I am sure glad we
did. You were correct it was not as hard as you might think we just took our
time and my wife and I replaced all the bumpers and the felt on the rails and
the table. Your directions were all we needed to take on this task. I am
sending you some pictures of how our table turned out. We are so proud
of the job my wife and I did. It only took a weekend to complete (we let the
glue set for a day to bond bumpers to the rails) so if anyone is
skeptical about fixing up their own table do not hesitate to give it a try.
Buy the kit do it yourself you will not be disappointed. You can add me to
your testimonial list and post the pictures if you like. Thank You again for
all your help.
Michael & Audrey Quinn July 2008 (See their table in the hall of fame)
My table is playing beautifully after using your re-cushioning and refelting kits. Thanks a bunch.
C. Turner, Louisiana Feb. 2008
Just wanted to drop a line and tell you how satisfied I was with my kit. It looks great.
Thanks again.
Jim Nov 2006Norm,
Our kit arrived, we refelted the table and I'm here to tell you we are so proud of ourselves. Thank you for the good service and great product.
Ellen Nov 2006Norm,
It's been over a month and I've been playing on my newly refelted table for a couple of weeks now and I just thought You should get your just "Accolades" for being a great E-Marketer. I've dealt with probably 200 different vendors online and sadly only about 5% (yes that figures out to only "10 in 200" ) are reliable and of that less than 50% ( yep under 5 in 200 ) will actually do what they say they will do. You on the other hand are in that TOP 3-4% and should be extremely proud. I'm not one to praise for doing what you say your going to do, but in today's market of greed, it appears that you standout as dependable and that is indeed praiseworthy.
Thanks
Del Lewis a 3-cushion addict in Maine July 2005Converted their Sears cushions with our k-66 profile kit
Just wanted to let you know that the kit worked out better than we had expected. We thought it would be a daunting job, but my 2 teen-aged sons were able to do it all by themselves, and it came out wonderful. The directions for putting the bumpers on a Sears table worked out great. Love the pool table cloth.-John
I just wanted to let you know your kit worked wonderfully. The black pool table cloth looks great. I'm glad I waited for it. Also, I thought you might be interested to know, two of my kids did the refelting. My 20-year-old and my 13-year-old did the whole thing from start to finish!
-DianeThank You for sending me a refelting kit, it was delivered promptly as promised to my home in the UK and the pool table cloth.
-DarinJust a note to thank you AGAIN for getting my kit shipped to me in time for the SuperBowl. I got the kit in the middle of the week and finished refelting the table by Saturday night. I have to say I was pretty proud of my "new" table when the 50+ people showed up for my party yesterday.
Thanks again for taking the time to "micro-manage" my order. It made all the difference in the world. Pool table cloth.
-Evan CameronI was extremely impressed with the quick response I received and the answers I got about recovering my pool table. Although I have not purchased a kit yet. I definitely will in the future.
-Anna Sorsen, FinlandI had reservations about ordering anything on the Internet but the polite and responsive emails I received from Norm Adams gave me the confidence to place the order and my trust was rewarded with an excellent kit. That was everything they claimed.
-Sue, Virginia BeachI just wanted to thank you very much for letting us use your instructions. My husband and I spent several hours on Saturday and Sunday and completed the refelting of our pool table with the help of your instructions. They were quite clear and concise. Our table turned out much better than I had imagined.
-Renee Coleman, Punxsutawney Pa.I purchased a refelting kit from CurtsKits. When I had a few questions, they were prompt to respond and helped me with the details. I am very pleased with the results of my table.
-P. Russell, Slidell La.
I have known known the Adams family for over 25 years. I have worked with them for over 12 years and they have always treated me like family.
-Curt Sanger, Canandaigua NY